Last updated: June 22, 2026.
This Privacy Policy explains how North Bay Grading and Paving (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, request an estimate, or contact us about grading, paving, sealcoating, or related services in Sonoma County, California. We keep this simple: we collect only what we need to quote your job and stay in touch, and we do not sell your personal information.
1. Who we are
North Bay Grading and Paving is a family-operated grading and asphalt paving contractor based in Santa Rosa, serving Sonoma County and nearby areas. You can reach us at (707) 396-3740 or through the contact form on this website. [MAILING ADDRESS] [EMAIL ADDRESS] can be added here once finalized.
2. Information we collect
Information you give us
When you fill out an estimate or contact form, call, or text us, you may provide:
- Your name
- Your phone number and email address
- The property address or job location
- Details about the work you want done (driveway, lot, grading, drainage, and so on)
- Any other information you choose to include in a message
Information collected automatically
Like most websites, when you browse our site we may automatically receive standard technical information such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. This is collected through cookies and similar technologies (see Section 4) and through standard server logs. We use it to keep the site working and to understand how visitors use it.
3. How we use your information
We use the information we collect to:
- Prepare and send you a free estimate
- Schedule and carry out the work you request
- Respond to your questions and follow up after a job
- Keep records of work performed and payments
- Improve our website and services
- Meet legal, tax, and safety obligations
We do not use your information for unrelated marketing without your consent, and we never sell it.
4. Cookies and tracking
Cookies are small files stored on your device. We use them to make the site function, remember your preferences (including your choice on our cookie banner), and, where enabled, to measure site traffic through analytics tools. You can accept or decline non-essential cookies using the banner at the bottom of the site, and you can clear or block cookies at any time in your browser settings. Blocking some cookies may affect how parts of the site work.
5. How we share information
We share information only as needed to run our business:
- Service providers who help us operate, such as website hosting, form delivery, and analytics, and who are only permitted to use the information to provide those services.
- Legal and safety reasons, when required by law, subpoena, or to protect our rights, property, or safety, or that of others.
- Business transfers, if our business is ever sold or reorganized, information may transfer as part of that transaction.
We do not sell or rent your personal information.
6. How long we keep it
We keep your information only as long as needed for the purposes above, including providing the service, keeping business and tax records, and resolving any disputes. When we no longer need it, we delete it or remove identifying details.
7. How we protect it
We take reasonable steps to protect your information from loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to safeguard the information you share with us.
8. Your privacy rights (California)
If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you the right to:
- Know what personal information we collect and how we use it
- Request a copy of the personal information we hold about you
- Request that we delete your personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (note: we do not sell or share it for cross-context advertising)
- Not be discriminated against for exercising these rights
To make a request, call us at (707) 396-3740 or use the contact form. We may need to verify your identity before responding.
9. Third-party links
Our site may link to other websites, such as a map provider or our social media pages. We are not responsible for the privacy practices of those sites. Please review their policies before sharing information with them.
10. Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Significant changes may be highlighted on the site.
12. Contact us
Questions about this policy or your information? Reach out:
- Phone or text: (707) 396-3740
- Online: use the contact form
- Service area: Santa Rosa and all of Sonoma County, California